QUANG Bounma 8, place des Troubadours, F-13200 Arles, France Mobile : +(33)628 363 650- Fax : +33(0)413 335 092 Customer Service : Monday to Saturday from 8:00 a.m. to 8:00 p.m Email : contact@nutritivegoji.com- Website : www.nutritivegoji.com
Postage and shipping The shipping costs depend on both the delivery areaand total price ordered by the following board :
The goods will be sent after payment. The delivery time is given for guidance and depends on postal services. Any delay is beyond our control and can not give rise to claims.
Out of France the deliveries are made by international postal services.
Are considered as circumstances beyond one’s control releasing the seller from his obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied. Goods always travel at the risk of the recipient. Always check your package upon arrival. You have a period of 48 hours to file a claim with the carrier in case of missing or damaged.
For reasons of availability, an order can be delivered in several times to the customer. The customer only pays for one delivery. If the client wishes 2 places of delivery, it pass 2 orders, with the cost of delivery.
QUANG Bounma own Nutritive Goji website in its entirety, and all rights pertaining thereto. Any reproduction, in whole or in part, is always subject to permission from the owner. However, hypertext links to the site are permitted without specific requests.
The customer acknowledges having read, at the time of ordering, special conditions of sale stated on this screen and expressly accept them without reservation.
These general conditions of sale govern the contractual relationship between our company and its client, the two parties accepting them without reservation. These general conditions of sale prevail over all other conditions contained in any other document, unless prior express written consent.
Products
The pictures illustrating the products are not part of the contract. If errors occur, shall in no case the responsibility of our company will be engaged. The products offered to its customers by our company are available in our warehouse or they will be marked by a clear message as "out of stock”.
Order
- By phone +(33)628 363 650.
- By email, please print the order form on the website along with the settlement check (€ only) payable to QUANG Bounma, then send it to:
Bounma QUANG Nutritive Goji
8, place des Troubadours F-13200 Arles
- By website with a fully secure for credit card payments.
The automatic registration systems are considered as proof of the nature, content and date of order. Our Company confirms its acceptance of purchase order to the email address it will release. Our company reserves the right to cancel any order from a customer with who there is a dispute over payment of a previous order or any other field.
Payment
The price charged to the customer is the price indicated on the order confirmation sent by our company. The product price is payable the day the order is effective.
Payment is by credit card or check.
Online Savings Bank allows you to pay through his bank server in a secure environment. Your credit card number is directed to the servers of the Caisse d'Epargne, your payment is made directly to the Caisse d'Epargne in a secure environment without going through the server of the shop, ensuring even more important than your numbers are known only from our banking partner. The order validated by the customer will be considered effective until the payment centers concerned have given their agreement. In case of refusal of payment, the order will be canceled and the customer notified by email. Moreover, our company reserves the right to refuse any order from a customer with whom there is a dispute.
Secure payment by credit card
Since late 2009, French banks have strengthened the security of payment on Internet. To protect users, it can sometimes be called in late order by credit card a code that the customer does not necessarily. In this case the customer will be closer to his bank to know the code that will allow it to complete their purchase online.
Litigation
This contract is subject to French law. our company can be liable for damages of any kind, whether tangible, intangible or corporal, that might misuse of products sold. It is the same for any changes resulting from product manufacturers. The responsibility of our company will in any event, limited to the amount of the order and can not be held liable for simple errors or omissions that may occur despite all precautions taken in presenting the products. In case of difficulties in implementing this contract, the buyer has the option, before any legal action to seek a friendly solution with the help of : a professional association for the industry, an association of consumers or other counsel of his choice. It is recalled that the search for friendly solution does not "promptly" of the legal guarantee, nor the duration of the warranty contract. It is recalled that in general and subject to the discretion of the courts, the provisions of this contract relating to the guarantee contract that requires the buyer to honor its financial commitments to the seller.
Complaints or disputes will always be received with attentive benevolence, good faith is always presumed in the person who takes the trouble to explain his situation. In case of dispute, the customer should give priority to the company for an friendly solution.
Otherwise, the Tribunal de Commerce de Tarascon has exclusive jurisdiction, regardless of delivery location and method of payment accepted.
Warranty
The dates of use printed on packing must be met by the client.
In any case, our company can not be held responsible for non-compliance with regulations and laws in force in the receiving country, the responsibility of our company has systematically limited the value of the product in question has a value date Listing and without right of appeal against the brand or company producing the product.
In any case, the client receives the legal guarantee on eviction and hidden defects (Art.1625 and the Civil Code). Provided that the purchaser makes the proof of the hidden defect, the seller must legally repair all the consequences (Art.1641 and following of the Civil Code), if the buyer goes to court, it must do so in a "promptly" after the discovery of the hidden defect (Art.1648 of the Civil Code). You can contact us Monday to Friday by email contact@nutritivegoji.com (reply within 24 hours), fax: +(33)413 335 092 or by phone: (+33)628 363 650.
Legal Informations
Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivery orders, preparing invoices and warranty contracts. Lack of information leads to the non-validation of the order. Accordance to the law "computer and Freedoms", the processing of personal information about customers has been the subject of a declaration to the Commission Nationale de l'Informatique et des Libertés (CNIL). The client has (Article 34 of the Act of January 6, 1978) a right to access, modify, rectify and delete data concerning him, he can perform at our company. In addition, our company will not provide free or in exchange of information on its customers to third.
